Removal Van South Kensington Service Terms and Conditions

These Terms and Conditions set out the basis on which Removal Van South Kensington supplies removal, transportation, packing, loading, unloading, and related services. By placing a booking or using our services, you agree to be bound by these Terms and Conditions.

These terms are intended to apply to domestic and business customers within South Kensington and surrounding areas, as well as moves to or from other locations within the United Kingdom, unless we expressly agree otherwise in writing.

1. Definitions

In these Terms and Conditions, the following expressions have the meanings set out below:

Company means Removal Van South Kensington, the service provider.

Customer means the person, firm or company who requests and or pays for the services.

Services means any removal, delivery, packing, loading, unloading, storage, or related services provided by the Company.

Goods means all items handled, packed, moved, stored or otherwise dealt with by the Company on behalf of the Customer.

Contract means the agreement between the Company and the Customer for the supply of services, incorporating these Terms and Conditions.

2. Booking Process

2.1 Bookings may be made by the Customer via the Company’s accepted booking channels as advised from time to time. A booking is only deemed accepted when the Company confirms the booking and, where required, receives any deposit.

2.2 The Customer must provide accurate and complete information at the time of booking, including:

a. Full collection and delivery addresses.

b. Details of access restrictions such as parking limits, stairs, lifts, low ceilings, or narrow entrances.

c. An accurate description and approximate volume of Goods to be moved.

d. Any special handling requirements, fragile items, or high-value items.

2.3 The Company reserves the right to reasonably adjust the quoted price if information provided at the time of booking is incomplete or inaccurate, or if the nature or volume of the Goods or access at either property differs materially from what was described.

2.4 All bookings are subject to vehicle and staff availability. The Company may decline a booking at its discretion without providing a reason, in which case any deposit paid in respect of that unaccepted booking will be refunded.

3. Quotations and Prices

3.1 Unless otherwise stated, quotations are based on the information supplied by the Customer and on the assumption of reasonable access and typical traffic conditions for the service area.

3.2 Quotations normally specify whether they are based on an hourly rate or a fixed price. Where the service is charged by the hour, time is calculated from the scheduled arrival time at the collection address until completion of unloading at the final destination, including unavoidable waiting time caused by the Customer.

3.3 The quotation does not include:

a. Any parking charges, congestion charges, tolls, or fines arising from circumstances beyond the Company’s control.

b. Dismantling or reassembly of furniture or fittings, unless expressly agreed.

c. Disconnection or reconnection of appliances.

d. Removal of items that breach waste regulations or that the Company reasonably considers unsafe or unlawful to move.

3.4 The Company may vary its charges if:

a. The work is carried out on a weekend or public holiday not previously agreed in the quotation.

b. The Customer requests additional services or changes to the agreed schedule.

c. There are delays outside the Company’s control, such as waiting for keys or restricted access, leading to additional time on site.

4. Payments and Deposits

4.1 The Company will advise the Customer of accepted payment methods. Unless agreed otherwise, payment is due as follows:

a. For hourly rate moves, payment is due on completion of the service on the day of the move.

b. For fixed price moves, a deposit may be required at the time of booking, with the balance payable no later than on completion of the service on the move date.

4.2 The Customer must ensure that funds are available and that payment is made promptly. The Company reserves the right to refuse to commence or continue services if payment is not made as agreed.

4.3 If payment is not received when due, the Company may charge reasonable interest on overdue sums and recover any costs incurred in pursuing payment.

4.4 All prices are stated in pounds sterling and, unless expressly stated, include any applicable taxes at the prevailing rate.

5. Cancellations and Amendments

5.1 The Customer may cancel or amend a booking by giving notice through the same method used to make the booking or by any other method accepted by the Company.

5.2 If the Customer cancels more than 72 hours before the scheduled start time, any deposit paid may be refunded or transferred to a new date at the Company’s discretion, subject to availability.

5.3 If the Customer cancels 72 hours or less before the scheduled start time, the Company reserves the right to retain all or part of any deposit to cover lost time and administrative costs. Additional cancellation charges may apply where significant preparation costs have been incurred.

5.4 If the Customer wishes to change the date, time, or scope of services, the Company will use reasonable efforts to accommodate the request but does not guarantee availability. Changes may result in revised pricing.

5.5 The Company may cancel or reschedule the services due to circumstances beyond its control, including but not limited to severe weather, vehicle breakdown, staff illness, safety risks, or legal restrictions. In such cases, the Company will endeavour to offer an alternative date or refund any prepayments relating to the affected booking. The Company is not liable for indirect or consequential losses arising from such cancellation.

6. Customer Responsibilities

6.1 The Customer is responsible for:

a. Ensuring that Goods are properly packed and ready for transport, unless the Company has agreed to provide packing services.

b. Ensuring that all boxes and containers are adequately sealed and capable of being safely lifted and transported.

c. Arranging suitable parking and, where necessary, obtaining permits or authorisations to allow the Company’s vehicles to park close to the premises.

d. Ensuring that all Goods to be moved are clearly identified and that no items intended to remain are removed in error.

e. Being present, or appointing an authorised representative, at the collection and delivery addresses throughout the service.

6.2 The Customer must not ask the Company to transport:

a. Illegal, stolen or prohibited items.

b. Perishable or living items, including plants and animals, unless expressly agreed in writing.

c. Hazardous materials such as explosives, flammable liquids, corrosive substances, or compressed gases.

d. Valuable items such as jewellery, money, important documents or antiques, unless specifically disclosed and accepted in advance.

6.3 The Customer acknowledges that any breach of this clause may result in delay, refusal to carry particular items, or termination of the services, and the Customer may be liable for any related costs or losses incurred by the Company.

7. Access and Parking

7.1 The Customer must provide clear and safe access at both collection and delivery addresses. This includes ensuring that driveways, hallways, staircases and lifts are available and free from obstruction.

7.2 The Customer must inform the Company in advance of any access issues, such as narrow roads, vehicle height restrictions, limited loading times, or the need for special arrangements common in busy residential and commercial areas.

7.3 The Customer is responsible for any parking charges, penalty charge notices, or fines arising from inadequate information or instructions regarding parking. The Company will take reasonable care to park lawfully and safely but relies on the Customer’s local knowledge and permits where necessary.

8. Liability and Limitations

8.1 The Company will exercise reasonable care and skill in providing the services. However, liability for loss, damage, or delay to Goods is subject to the limitations in this clause.

8.2 The Company will not be liable for:

a. Loss or damage arising from inherent defects, pre-existing damage, or the fragile or unstable condition of Goods.

b. Loss or damage to items packed by the Customer, unless there is clear evidence of mishandling by the Company’s staff.

c. Loss or damage caused by weather conditions, normal wear and tear, or gradual deterioration.

d. Loss of data or software, or damage to electronic equipment not directly caused by physical impact during handling.

8.3 The Company’s total liability for loss of or damage to Goods, whether arising from negligence, breach of contract, or otherwise, shall not exceed a reasonable limit per job, as notified to the Customer on request or in any quotation or booking confirmation. The Customer should arrange additional insurance if a higher level of cover is required.

8.4 The Company is not liable for any indirect or consequential losses, including loss of profit, loss of income, or loss of opportunity, arising from or in connection with the services.

8.5 Any claim for loss or damage must be notified to the Company in writing as soon as reasonably possible and, in any event, no later than seven days from the date of the move. The Customer must provide evidence and a reasonable opportunity for inspection.

9. Waste Regulations and Prohibited Disposals

9.1 The Company operates in accordance with applicable waste and environmental regulations within the United Kingdom. The Company is not a general waste carrier unless expressly stated and will not collect or dispose of waste materials except as part of an agreed service that complies with the relevant rules.

9.2 The Customer must not include in any load items that are classed as controlled waste, hazardous waste, or restricted materials, such as:

a. Chemicals, solvents, paints, or asbestos.

b. Clinical or medical waste.

c. Gas cylinders, fuel containers, or other pressurised vessels.

d. Construction rubble or large quantities of building waste, unless specifically agreed.

9.3 Where the Company agrees to remove unwanted items, furniture or other disposables, such services will be carried out in compliance with local and national waste requirements. Any disposal charges or fees will be added to the Customer’s invoice.

9.4 If the Customer asks the Company to dispose of items unlawfully or in breach of waste regulations, the Company may refuse, suspend, or terminate the services. The Customer will be responsible for any fines, penalties or costs arising from such requests or from misdescribed items.

10. Delays and Events Beyond Control

10.1 The Company will make reasonable efforts to adhere to agreed timescales, but timings are estimates and not guaranteed unless expressly stated. Traffic, road closures, weather conditions, and access issues can affect timing, particularly in busy urban and residential areas.

10.2 The Company is not liable for delay or failure to perform its obligations where such delay or failure results from events beyond its reasonable control, including but not limited to severe weather, accidents, road incidents, public transport strikes affecting staff, or changes in law or regulations.

11. Insurance

11.1 The Company maintains appropriate insurance to cover its legal liabilities arising from the performance of the services, subject to the exclusions and limits set out in these Terms and Conditions.

11.2 It is the Customer’s responsibility to arrange additional insurance cover for Goods of high value or for any amounts exceeding the Company’s liability limit. The Customer should check any existing home, contents, or business policies for removal cover.

12. Complaints

12.1 If the Customer is dissatisfied with any aspect of the services, the Customer should raise the issue with the team on the day where possible so that it can be addressed promptly.

12.2 If the matter is not resolved, the Customer may submit a written complaint providing full details of the issue, dates, and any supporting evidence. The Company will investigate and respond within a reasonable time.

13. Data Protection

13.1 The Company will collect and use personal information provided by the Customer for the purpose of arranging and delivering the services, processing payments, and handling any queries or complaints.

13.2 The Company will take reasonable steps to keep Customer information secure and will not sell personal data to third parties. Information may be shared with insurers, legal advisors, or regulatory authorities where required by law or in connection with a claim.

14. Governing Law and Jurisdiction

14.1 These Terms and Conditions and any dispute or claim arising out of or in connection with them or their subject matter, formation, or performance shall be governed by and construed in accordance with the laws of England and Wales.

14.2 The parties agree that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms and Conditions or the services provided by the Company.

15. General Provisions

15.1 No variation of these Terms and Conditions shall be effective unless agreed in writing by the Company. Any additional terms proposed by the Customer are excluded unless expressly accepted in writing.

15.2 If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

15.3 No failure or delay by the Company in exercising any right or remedy shall constitute a waiver of that or any other right or remedy.

15.4 These Terms and Conditions, together with any written quotation or booking confirmation, constitute the entire agreement between the Company and the Customer in relation to the services and supersede any prior understanding or arrangement.

By confirming a booking or using the services of Removal Van South Kensington, the Customer acknowledges that they have read, understood and agree to these Terms and Conditions.



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Cheapest Removal Van Prices in South Kensington, SW7

Contact with us today to hear more about our removal van services in South Kensington and our extremely competitive prices.

 Guide price for the hire of a Transit Van /up to 300 cu ft/.

Price   1 man   2 men
Per Hour
(Min 2 hrs)		 from £60 from £84
Per Half Day
(Up to 4 hrs)		 from £240 from £336
Per Day
(Up to 8 hrs)		 from £480 from £672

Testimonials

HOW IT WORKS

We Provide Impeccable Removal Van South Kensington, SW7

You can rely on us to come directly to your door and transport all your possessions to your new house. We will supply you with a free estimate so you know the exact price you are going to pay and all the details! Our removal van South Kensington company provides a competent services at prices within your means.

  • First call us and discuss your moving requirements with our customer service
  • Our representatives will arrange an efficient moving service to take care of you move
  • We load, secure and transport all your home contents and deliver them to your new house

What Our Customers Say

Excellent on Google
4.8 (73)
K

I was amazed at how efficiently Van with Man South Kensington completed my move. Everything was safe and sound.

M

I appreciated the RemovalVanSouthKensington team's prompt replies beforehand and their efficiency during the move. Everything got done much faster than I imagined.

D

Rental Van South Kensington was fantastic throughout. The team worked efficiently, treated us and our belongings with respect, and managed to fit us in at the last minute. We'd recommend them to anyone.

J

Super helpful moving team and excellent customer service. This is my second move with them, and they're still the best.

I

Prompt and efficient! Showed up early, packed everything including fragile glass and plants very carefully. Professional and friendly demeanor. Highly recommend and would book again.

M

Super grateful for the team's hard work on a hot day. Efficient, friendly, and very professional. Couldn't ask for better movers!

J

Very efficient movers who helped make my move easy. Their no-hidden-fee policy is much appreciated!

M

Van with Man South Kensington offered a smooth and easy booking experience. The updates on collection and delivery were very helpful, and their pricing beat most other companies I checked.

A

Those two Van with Man South Kensington guys were both professional and personable, making the process easy. Absolutely recommended; I will be hiring them again.

K

Really pleased with how our move went. The staff were helpful, and the movers worked extremely hard, dealing with the bad weather as if it was nothing.

D

We loved working with Rental Van South Kensington. Their movers were efficient, professional, and thoughtful with our heavy furniture. We'd rehire them in a heartbeat.

B

Top-notch service for a great price! Quick and efficient, with wonderful communication and very professional and helpful staff. Removals were stress-free and pleasant!

C

This was by far the best removal experience we've had, and we've done many moves. Everything was well coordinated, even with the challenges of our tricky situation. The team was outstanding--punctual, efficient, and super friendly. Pricing was straightforward, with no surprises. Highly recommend!

X

Professionalism at its best! Van with Man South Kensington handled our complex move with ease, showing up on schedule and treating us and our belongings with utmost respect. Every piece arrived unscathed. Absolutely recommend.

D

Booking with this company was simple and everything after went just as smoothly. The movers were careful with all our items and quick during loading and unloading.

L

Great moving experience. Friendly team who handled my items with caution. The work was done quickly without any issues. I'd recommend them and use again.

M

These guys were amazing from pick up to delivery - careful, fast, and so helpful. They made the move effortless. I'll definitely hire them next time.

T

Exceptional movers--kind, quick, and capable. Their skill in moving a valuable desk up an impossibly tight spiral staircase without any scratches was outstanding. I highly recommend them.

F

Although moving can be a stressful ordeal, Van with Man South Kensington turned it into a smooth operation. The team was punctual, well-prepared, and highly professional. The process was methodical and efficient.

M

They handled the job in an extremely professional and careful way. I'm thoroughly satisfied with their service and work.

K

So pleased with RemovalVanSouthKensington! It was a breeze to work with them throughout my move. Completely reliable and efficient--happy to recommend.

T

From start to end, every step of our move was perfectly executed. The quote gave us confidence, the staff were friendly and attentive, and the process was speedy and hassle-free--even over a long day.

L

Smooth process from start to finish. The Man and Van South Kensington team was approachable and happily answered all our questions. They were on time, careful with our belongings, efficient, and very polite. We confidently recommend their services.

M

RemovalVanSouthKensington managed our move remarkably well. The team was friendly, professional, timely, and careful with all items. We strongly endorse their moving services.

X

Man and Van South Kensington exceeded expectations: careful with our belongings, accommodating our urgent timeline, and every staff member was friendly. Would gladly recommend to friends and family.

J

Our experience with Rental Van South Kensington was perfect--polite staff, highly professional, and they worked tirelessly. No request was too much trouble at all.

A

My recent move with RemovalVanSouthKensington was smooth and efficient. The driver arrived as promised, brought the right tools, and maintained a friendly demeanor throughout. Thank you!

J

The Removal Van South Kensington crew is unfailingly dependable, professional, and shows up ready for the job. It's a better value than renting a truck to move things myself.

F

Van Hire South Kensington did a fantastic job on our move. They worked efficiently and helped us save so much!

D

With Van with Man South Kensington handling my second move, everything was smooth and easy. The movers were on time, respectful, and cared for all my belongings.

M

This service was professional throughout, from start to finish. Every component of the move, from home visit assessments and quoting to the actual moving day procedures and storage, was competently managed by their amiable and skilled staff.

J

This team performed extraordinarily, maintaining efficiency, tidiness, strong communication, and carefulness. Every delicate item and the dining table were managed masterfully. A service I'd gladly use again.

Y

The anticipation stress of six months disappeared with Man and Van South Kensington. They are marvelous!

K

RemovalVanSouthKensington provided us with outstanding service, making our move a breeze rather than a burden!

R

Van with Man South Kensington is a phenomenal company, and I will be recommending you to my family and friends. Thanks for the impeccable service - it's truly appreciated!

H

Arriving right on schedule, Van Hire South Kensington was genial and thorough. They ensured everything was taken care of, and we were extremely delighted with their service!

B

I cannot speak highly enough of the Removal Van South Kensington team. Their punctuality, hard work, and respect for our belongings left me very satisfied. I recommend them heartily.

K

Having moved twice with RemovalVanSouthKensington, I found both experiences to be exemplary. The crew was consistently supportive, polite, and conscientious, simplifying our relocation. They took diligent care of my possessions.

A

Let your exceptional team know how grateful I am and my best wishes. The relocation was flawless due to their conscientious work.

M

A very professional team from Removal Van South Kensington ensured everything was handled with care. They were on time and reliable. Strongly recommend their moving services!

R

Superb assistance from a highly skilled and courteous crew. They exceeded expectations to alleviate the stress of my relocation, and my gratitude knows no bounds. Their services are priced fairly, with absolute transparency, and the office staff was wonderfully supportive.

K

They arrived when expected, were friendly and willing to help, making sure all our items were packed securely and efficiently. Even with the long journey, they finished in just one day instead of two - I would definitely recommend their services!

J

Our moving day was transformed into a stress-free experience by RemovalVanSouthKensington. The movers were efficient, courteous, and handled our possessions with care. I wouldn't hesitate to use their services again.

A

As a repeat customer, I've favored Van Hire South Kensington for every move. Just recently, they moved my daughter, displaying their usual professionalism and courtesy. They work without breaks, handling all items carefully, and are remarkably swift. Van Hire South Kensington is the best choice for an easy move!

C

Rental Van South Kensington played a crucial role, for which I'm grateful, making our move possible. The movers were not only effective and polite but swift and thoughtful. I'd definitely choose this company again, considering their superior service and staff. Well executed.

T

The office and removal team offered an efficient and friendly service for great value, making our move less stressful. We would recommend them highly and plan to use them again.

K

Absolutely stellar removals company! Provided a last-minute spot when we were abandoned by another company. Professional, efficient, and endlessly polite team. Our gratitude is immense.

M

The team from Rental Van South Kensington efficiently completed our house move, packing, relocating, and unpacking everything with security in mind.

R

Fast and careful movers. They wrapped our furniture well, and everything was perfect on arrival. Affordable rates compared to others. Highly recommended!

T

Man and Van South Kensington provided an excellent moving service. They were timely, professional, and worked diligently. Highly recommend their team!

L

The RemovalVanSouthKensington team showed incredible helpfulness, politeness, and consideration from the first message through the move and beyond. I would definitely recommend. Thanks again!

N

Organized, helpful, careful, and patient are qualities that make for a great removal company. The team was attentive and calm during moving day, alleviating the usual stress and making it a hassle-free experience. I have no hesitation in recommending them.

T

Outstanding movers, worked relentlessly, were very kind, and their pricing was very reasonable. Always my choice.

S

Removal Van South Kensington was superb. Accessible and quick to respond. On the move day, they were punctual, efficient, quick, and friendly. Definitely recommend.

J

These guys deserve the highest recommendation. They were very respectful of our belongings and worked incredibly hard. Nothing was too much trouble. Their quick and efficient work was awe-inspiring. A true credit to their company.

T

Fabulous service. Timely collection and delivery on the same day, just as promised. Efficient and courteous. Cheers!

H

Top-notch service: smooth pick up and drop off, and shipment status was periodically updated.

M

Huge thanks to the removals team at Removal Van South Kensington who completely saved the day when they did my move at such short notice. Don't know what I would have done without them.

A

From start to finish, the service here was outstanding. The staff went out of their way to ensure our satisfaction.

R

These guys have superb customer service. They are always out there to make the customer happy. They even asked me if I was okay by the speed they were using to load the furniture onto the van. The man with the van also kept talking to me and assuring me that I had made the right choice.

K

We engaged the services of Man and Van South Kensington to help us with our relocation, and it was the best decision we could have made! Their rates are quite competitive, and their employees are all highly trained professionals.

E

The movers were professional and efficient, despite the rain. They notified me in advance of their arrival time and were careful with the furniture.

A

The man and van team arrived at my door bang on time, got to work right away and worked nonstop until everything had been carefully loaded into their removal vehicle. Everything went smoothly and there was nothing which caused me any alarm - something I really appreciated because moving house is stressful enough as it is. I expected professionalism but their operations ran like clockwork. I'll certainly be keeping their contact details handy and recommend RemovalVanSouthKensington to others I know are in need.

D

The team leader displayed great customer service, making our move go smoothly.

S

Most of the removal companies I reached out to were charging me extortionate rates for my move. This company gave me a good quote though. They asked for a detailed description of what I was taking, so I knew it'd be an accurate quote. I hired them and the price quoted was the price I paid.

D

The dedication and hard work put in by this team deserves recognition and praise.

H

In need of a trustworthy and dependable option that offers professionalism, efficiency and cost-effectiveness? This service gets my 5-star recommendation.

B

I felt confident in entrusting the movers with maintaining the safety of my goods and property during the move process.

A

They were incredibly respectful and considerate, diligently ensuring they fully comprehended everything. All my concerns were resolved as promised. Excellent customer service!

T

What could have been a stressful moving experience turned into a seamless one thanks to the remarkable work of these movers.

J

Thanks to RemovalVanSouthKensington' exceptional service and reasonable rates, I have relied on them for three (3) successful moves already!

A

If you want friendly, efficient, and reasonably priced movers, look no further than this fantastic removal company.

T

As someone who has used Rental Van South Kensington twice now, I can confidently say that their service is consistently top-notch.

Contact us

Company name: Removal Van South Kensington
Opening Hours: Monday to Sunday, 07:00-00:00
Street address: 24 Cromwell Pl
Postal code: SW7 2LD
City: London
Country: United Kingdom
Latitude: 51.4945440 Longitude: -0.1743790
E-mail: [email protected]
Web:
Description: Great removal van offers available only today in South Kensington, SW7. Call us now and let’s get your move started.